UPDATE: There will be a refund request form available on May 15th at 12 pm PST on our website. On May 15th, please log into www.rumblefighter.com to access refund request form. The online refund request form will be available for 3 months. Please remember that refund will be made in a form of Astro.
- Astros are refunded directly after clicking the refund button
- Only Astros spent in RF from Feb. 2 ~ April 2 will be refunded
As many of you might know, Rumble Fighter will officially be closing on May 23rd 2014.
We are extremely grateful for your support for all these years. If you would like to see what RF team has to say regarding closure, please refer to the link
We have received many inquiries regarding what really happened and how the refund will be issued.
We strive to be transparent with our users. We apologize for delay in getting back to all of you.
Please take a moment to read Q&A below.
(1) What really happened?
Nimonix, the developer of Rumble Fighter and OGPlanet were unable to renew publishing rights to continue Rumble Fighter service. Our contract with Nimonix ends on May 23rd 2014, which will be the day of official closure for Rumble Fighter. Every three years, OGPlanet and Nimonix renew contract. However, this time, it did not work out.
(2) What is our refund policy for this closure?
All Rumble Fighter players have received 10,000 Astros which could only be used in Rumble Fighter.
The refund for Astros will be available for those who have purchased any of Rumble Fighter’s in game item on or after February 2nd, 2014. In other words, qualified users will receive Astros as compensation.The number of Astros is calculated by adding up Astros spent to purchase items within Rumble Fighter game store on or after February 2nd 2014.
Please note that as per our billing agreement, (a) any purchase made before February 2nd 2014 will not be refunded and (b) the refund for Rumble Fighter will only be issued in the form of Astros. No other forms of refund will be available.
If you are still not satisfied with our refund policy, please take a moment to review our billing agreement which you agreed when making Astros purchases.
(3) When are we receiving refund and how does it work?
All refunds will be provided to the eligible users by May 31st 2014. Qualified users will be able to request Astro refund in May. Our IT team is currently working on creating platform where qualified users can submit the Astro refund request.
Please follow our billing blog for future updates regarding refund.