Introducing: Billing Live Chat

Hello OGP Friends,

When you visit the Get Astros page on the OGPlanet website, you may notice a new “Live Chat” icon the bottom-right corner of the screen:

Live Chat Icon

Clicking on this icon will take you to the live chat widget screen:
Live Chat Screen

Enter your username, account registered email in the boxes provided.

Then type in your question in the 3rd box, and wait for the Agent OGP Billing Team to enter the conversation.

in-chat screen

Please note, Billing Live Chat will be limited to the hours of 9am to 6pm OGP time. Type in “Pacific Time” on the Google search bar at any time to find out what time it is in the OGP time zone, or click here.

 

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