The Customer Billing Experience is the most viable aspect of the customer journey.
Our billing team at OGPlanet is approaching a new way of communicating with the customers to enhance billing experience.
OGPlanet Billing team is working hard to get things right.
Some of the improvements that we are working on are (a) knowledgeable staff through comprehensive training (b) more choices of payment gateways that suit your needs (c) communication about billing from the very start of the customer journey.
In order to get these right, we need your help.
Please do not hesitate to leave your comment on our blog!
OGPlanet Website: www.ogplanet.com
OGPlanet Billing Helpdesk :
Step 1: log into www.ogplanet.com
Step 2: Click on Support tab on the top right.
Step 3: Click on Billing under FAQ/Help Desk
Step 4: Click on one of the categories in a drop down menu and click on search. Fill out the form and submit!